Frequently Asked Questions

What do you mean by double sized products?

When we say all of our products are double sized, we mean that we took the market average size for each type of product and simply doubled it. For example, the average size exfoliating cleanser is 3.3oz, while ours is 6.7oz. This means you can use the products for twice as long and repurchase half as often!

Do the vessels all come out looking the same?

No! Because the vessels are truly handblown, every bottle will slightly vary in size, color, and striations. You are buying a one of a kind piece of art! 

Why is my bottle filled more/less than the pictures?

While we strive to make all of our vessels roughly the same exact size, there is always some slight variation. Because of this, some bottles will look slightly more or less filled, but we are always putting the same measured amount of product inside.

What is Scorpion and Toad’s refund policy?

Due to the unique nature and fragility of our vessels, all items and products are final sale. However, if a vessel or product is defective or damaged upon arrival, we will make it right and replace the item (see below).

What if my vessel breaks?

If a vessel or product is defective or damaged upon arrival, we will make it right and replace the item. Please immediately photograph the damaged product or vessel in its original shipping box and email your concern to We will notify you once we have evaluated the order. 

Will I have a reaction to any of these products?

While these products are meticulously formulated, we can never guarantee that someone will not have an adverse reaction to a product. We always recommend doing a patch test before use, as well as reading the ingredients thoroughly.

Are Scorpion and Toad products tested on animals?

Absolutely not. At Scorpion and Toad we test all of our formulas on ourselves! 

Are Scorpion and Toad products vegan?

While several of the products happen to be vegan, we do not formulate with veganism in mind. We include ingredients such as beeswax and honey powder in several of our formulas. 

Can I buy Scorpion and Toad products in store?

To ensure quality control we only sell through our site

What if a product is out of stock?

If a product you are looking to buy is out of stock please join our coven (become a subscriber) and we will email you as soon as it is available again.

Does Scorpion and Toad ship internationally?

At the moment we are only selling and shipping within the United States. However, we are hoping to open up in more countries as we grow.

How do I get in touch with the Scorpion and Toad team?

The fastest way to get in contact with our team is to email You can also text us at 303.305.3800.